Privacy Policy Para77 —
Our Commitment to Protecting Your Data

1 Introduction

Para77, operating under the domain para77.bet, committed to protecting the privacy and security of all users' personal data. This Privacy Policy explains in detail how we handle the personal information you share with us when using the para77 platform.

This document applies to all users of the para77 platform, including website visitors, prospective members, and active registered members. By using the para77 platform or registering an account, you agree to the data collection and usage practices described in this policy.

We encourage you to read this policy carefully to fully understand your rights regarding your personal data. If you have any questions after reading this document, the para77 customer support team is available to assist you via 24/7 live chat.

2 Personal Data We Collect

Para77 collects various types of personal data depending on your interaction with our platform. Below are the categories of data we collect and their respective purposes:

Para77 only collects data that is strictly necessary to operate the platform safely and comply with applicable legal requirements. We do not collect excessive or irrelevant data beyond the purposes stated above.

3 How We Collect Data

Para77 collects your personal data through various channels as you interact with our platform:

• Account Registration: Information you provide directly when creating a new account at para77, including your name, email, phone number, and password.
• KYC Process: Identity verification documents you upload when completing the KYC process, such as a photo of your ID card or bank statement.
• Financial Transactions: Information related to deposits and withdrawals you make, including payment methods and destination accounts.
• Gaming Activity: Data automatically generated while you play on the platform, including bets, wins, losses, and session duration.
• Support Communications: Records of live chat conversations, emails, or any interactions you have had with the para77 customer support team.
• Cookies & Tracking Technologies: Data collected automatically via cookies, tracking pixels, and similar technologies while you browse the para77 website.
• Trusted Third Parties: In certain cases, we may receive information from third-party identity verification service providers that we use for KYC purposes.

4 Purpose of Data Use

Para77 uses collected personal data solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:

• Account Management: Creating, verifying, and managing your member account on the para77 platform.
• Transaction Processing: Processing deposits, withdrawals, and any financial transactions associated with your account.
• Identity Verification (KYC): Complying with legal requirements relating to identity verification and anti-money laundering.
• Platform Security: Detecting and preventing fraud, unauthorised access, system exploitation, and any other suspicious activity.
• Customer Support: Providing assistance and resolving any issues or complaints you report to the para77 support team.
• Service Communications: Sending important notifications regarding your account, transactions, platform updates, and policy changes.
• Marketing (with Consent): Sending promotional information, bonuses, and exclusive offers — only to members who have consented to receive marketing communications.
• Service Improvement: Analysing aggregated usage patterns to improve the functionality, design, and overall experience of the para77 platform.
• Legal Compliance: Fulfilling reporting and compliance obligations set by the relevant authorities.

5 Third-Party Data Sharing

Para77 does not share, sell, or disclose your personal data to third parties except in the following situations required for the safe and lawful operation of the platform:

• Payment Service Providers: Required financial data is shared with payment gateway providers and financial institutions to securely process your deposits and withdrawals.
• KYC Verification Service Providers: Identity information is shared with trusted KYC partners for identity verification purposes as required by law.
• Game Providers: Minimum required game data is shared with third-party game providers to ensure a smooth and fair gaming experience.
• Legal Authority: para77 will disclose personal data to the authorities where required by law, court order, or legitimate investigation requirements.
• Technology Partners: Technical service providers such as cloud infrastructure and cybersecurity providers who help us operate and protect the para77 platform.

All third parties we work with are required to comply with strict data security standards and are only permitted to use your data for purposes mutually agreed upon in binding confidentiality agreements.

6 Cookies & Tracking Technologies

Para77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse the para77 website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as session login, account security, and navigation. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how users interact with the platform for improvement purposes, without personally identifying any individual.
• Functionality Cookies: Storing your preferences such as language, display settings, and login details for a smoother returning experience.
• Analytics Cookies: Used to analyse platform traffic and usage patterns in aggregate, helping us make better improvement decisions.

You can manage or disable cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality and security of your account on the para77 platform.

7 Data Security Measures

Para77 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, loss, alteration, or accidental disclosure:

• 256-bit SSL Encryption: All communications between your device and para77 servers are encrypted using the latest TLS/SSL protocols.
• Data-at-Rest Encryption: Sensitive data stored in our databases is encrypted using the latest industry-standard encryption algorithms.
• Strict Access Control: Access to member personal data is granted only to staff who require it to perform their duties, with continuous monitoring in place.
• 24/7 Security Monitoring: Automated monitoring systems operate around the clock to detect and contain any unauthorised access attempts or suspicious activity.
• Regular Security Audits: para77 conducts regular security assessments and testing to identify and address any system vulnerabilities.
• Incident Management: Clear incident response procedures are in place to address any data breach swiftly and effectively.

8 Data Retention & Deletion Period

Para77 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy and to comply with applicable legal requirements.

• Active Account Data: Retained for as long as your account remains active on the para77 platform.
• Data After Account Closure: Transaction records and KYC information are retained for the minimum period required by anti-money laundering regulations, typically between 5 and 7 years.
• Security Logs: Technical and security log data is retained for 12 months for incident detection and investigation purposes.
• Marketing Data: Retained until you withdraw your marketing consent or request deletion.

Once the applicable retention period has expired, your personal data will be securely deleted or anonymised using methods that ensure it can no longer be linked back to you as an individual.

9 Your Rights Regarding Personal Data

As a para77 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact the para77 customer support team via live chat or email. We will process your request within 30 business days. For complex requests or those involving a large volume of data, this period may be extended with prior notice to you.

10 Cross-Border Data Transfers

In the course of its operations, para77 may transfer your personal data to servers or service partners located outside Malaysia. All such data transfers are carried out with adequate safeguards in place, including:

• Legally binding data processing agreements with all data recipient partners.
• Ensuring that recipient countries maintain an equivalent or higher level of data protection.
• Use of standard contractual clauses recognised for protecting your rights even when data is held outside the country's borders.

11 Changes to the Privacy Policy

Para77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology used. Any material changes will be communicated to you via:

• A clear notice on the main page of the para77 website.
• A notification email will be sent to your registered email address if any changes significantly affect your rights.
• Updates the "last updated" date shown at the top of this document.

Continued use of the para77 platform after a policy change takes effect constitutes your acceptance of the updated version of the policy. If you do not agree with the changes, you have the right to close your account and request deletion of the relevant data.

12 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how para77 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly on the para77 platform — the fastest way to get an immediate response.
• Email: [email protected] — dedicated to privacy and data protection enquiries.
• FAQ: Visit the FAQ us for answers to frequently asked questions about privacy and account security.

We are committed to addressing every privacy-related inquiry or complaint seriously and within a reasonable timeframe. Your feedback helps us continually improve data protection practices at para77.